Frequently Asked Questions

Please read our FAQ before sending us a message.

Please allow 7-14 Business Days to receive your order. 

If you want to check the delivery status of your order, you can find the most updated tracking information by visiting Order History.

Please allow 7-14 Business Days to receive your order. 

Generally, all clothing items will ship together. However, skincare items, hair, fragrance, and cologne may ship separately.

We strive to maintain low shipping costs. The shipping price associated with each item is displayed at checkout. The cost varies depending on the size, weight, and destination of your order. Also, the handling cost may be included. 

If your order was placed within the first 8 hours, you can go to your Order History and click “Change Shipping Address”.

Once your order has shipped, it’s no longer possible to change the address. We recommend contacting your local post office with your tracking numbers to see if they can reroute your order to another address.

 

Send us an email

    Contact Us:

    Email: help@skinbodyu.com

    Phone: 888-817-5462

    Mailing address: 615 7th Ave N.

                               Birmingham, AL 35203