At Skin Body U, we want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, you may return it within 30 days of delivery for a full refund or exchange.
We stand behind the quality of our products and want to ensure you have the best experience possible.
To be eligible for a return, items must meet the following conditions:
If you'd like to exchange an item for a different product or shade, please follow the return process above and place a new order for the item you'd like instead.
This ensures you receive your new product as quickly as possible while we process your return.
Refunds will be issued to the original payment method used for the purchase. Please allow 5-7 business days after we receive your return for the refund to appear in your account.
Original shipping costs are non-refundable unless the return is due to our error or a defective product.
If you receive a damaged or defective product, please contact us immediately at help@skinbodyu.com with photos of the damage.
We'll arrange for a replacement to be sent to you at no additional cost, and you won't need to return the damaged item.
If you have any questions about our return policy or need assistance with a return, please don't hesitate to contact us at help@skinbodyu.com. We're here to help!