Terms of Service

1. Acceptance of Terms

By accessing and using SkinBodyU's website and services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these Terms, please do not use our website or services.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes your acceptance of the modified Terms.

2. Products and Services

SkinBodyU offers premium organic skincare, natural makeup, and ceremonial matcha products. All products are carefully curated and tested to meet our high standards of quality and sustainability.

• All products are subject to availability
• We reserve the right to discontinue any product at any time
• Product descriptions and images are provided for informational purposes and may vary slightly
• We strive for accuracy but cannot guarantee that all product information is error-free
• Colors may appear differently on different screens

3. Orders and Payment

Order Acceptance

• All orders are subject to acceptance and availability
• We reserve the right to refuse or cancel any order for any reason
• Orders may be cancelled if product is unavailable or pricing errors occur
• You will receive an order confirmation email once your order is accepted

Pricing

• All prices are in USD and subject to change without notice
• Prices include applicable taxes unless otherwise stated
• Shipping costs are calculated at checkout based on your location
• We are not responsible for pricing errors but will notify you if one occurs

Payment

• Payment must be received before order processing begins
• We accept major credit cards (Visa, Mastercard, American Express, Discover) and PayPal
• All payments are processed securely through encrypted payment gateways
• You represent that you are authorized to use the payment method provided

4. Shipping and Delivery

Orders are processed within 3 business days (Monday-Friday, excluding holidays). Delivery time is 3-5 business days after processing. Total time from order to delivery is approximately 6-8 business days.

• We currently ship to all 50 United States and U.S. territories
• Shipping costs are calculated based on weight, dimensions, and destination
• Free standard shipping on orders over $50
• We are not responsible for delays caused by shipping carriers or customs
• Risk of loss passes to you upon delivery to the shipping carrier
• You are responsible for providing accurate shipping information

5. Returns and Refunds

We offer a 30-day return policy for unopened products in original packaging. Returns must be initiated within 30 days of delivery.

• Products must be unopened and in original condition
• Original receipt or proof of purchase required
• Customers are responsible for return shipping costs unless item was defective
• Refunds are processed within 5-7 business days after receiving the return
• Original shipping costs are non-refundable
• Personalized or custom items cannot be returned

6. User Accounts

When you create an account with us, you are responsible for maintaining the security of your account and for all activities that occur under your account.

• You must provide accurate and complete information
• You must keep your password secure and confidential
• You must notify us immediately of any unauthorized access
• You are responsible for all activities under your account
• We reserve the right to suspend or terminate accounts that violate these Terms

7. Intellectual Property

All content on this website, including text, graphics, logos, images, videos, and software, is the property of SkinBodyU and is protected by copyright, trademark, and other intellectual property laws.

• You may not reproduce, distribute, or create derivative works without our written permission
• The SkinBodyU name and logo are registered trademarks
• Unauthorized use of our intellectual property may result in legal action

8. Prohibited Uses

You agree not to use our website or services to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Transmit harmful or malicious code
• Engage in fraudulent activities
• Harass, abuse, or harm others
• Collect user information without consent
• Interfere with website functionality or security

9. Product Safety and Use

While our products are made with high-quality, organic ingredients, individual results may vary. We recommend:

• Performing a patch test before using new skincare or makeup products
• Reading all product labels and ingredient lists carefully
• Discontinuing use if irritation occurs
• Consulting a healthcare professional if you have concerns
• Keeping products out of reach of children

10. Limitation of Liability

To the fullest extent permitted by law, SkinBodyU shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

• Use or inability to use our products or services
• Unauthorized access to your account or data
• Errors or omissions in content
• Product defects or allergic reactions
• Delays or failures in delivery

Our total liability shall not exceed the amount you paid for the product or service in question.

11. Indemnification

You agree to indemnify and hold harmless SkinBodyU, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our website or services, violation of these Terms, or infringement of any rights of another party.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Los Angeles County, California.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Contact Information

For questions about these Terms of Service, please contact us:

Email: legal@skinbodyu.com

Phone: 404-404-9038

Address: SkinBodyU, Los Angeles, CA

We are committed to addressing your concerns and will respond to your inquiry in a timely manner.